Privacy Policy

Introduction

Welcome to GabiGo Travel. We value your privacy and strive to protect your personal data. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR).

Data Controller

GabiGo Travel is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data protection practices, please contact us at your contact email.

Data We Collect

We collect the following personal data to facilitate trip bookings and provide you with information about our services:

  • Name
  • Surname
  • Phone Number
  • Email Address

We collect this information through WhatsApp for the purpose of booking and managing trips.

How We Use Your Data

We use your personal data for the following purposes:

  • Booking Trips: To process and manage your trip bookings.
  • Customer Support: To provide customer support and communicate with you regarding your bookings.
  • Marketing: To send you updates and information about our services, if you have consented to receive such communications.
Cookies

Our website uses cookies to collect analytical data to improve your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site. We use this data to enhance site functionality and performance.

Types of Cookies We Use
  • Analytical Cookies: These cookies help us understand how visitors interact with our website, allowing us to improve the user experience. They collect data anonymously, such as pages visited, time spent on the site, and any issues encountered.
Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: We process your data based on your consent, which you provide when you contact us via WhatsApp.
  • Contract: Processing your data is necessary for the performance of the booking contract between you and GabiGo Travel.
Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request access to your personal data and obtain a copy of it.
  • Rectification: You can request correction of any inaccurate or incomplete data.
  • Erasure: You can request deletion of your personal data, subject to certain conditions.
  • Restriction: You can request restriction of processing of your personal data under certain circumstances.
  • Objection: You can object to the processing of your personal data for direct marketing purposes.
  • Portability: You can request the transfer of your personal data to another service provider.

To exercise any of these rights, please contact us at your contact email.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed about how we protect your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at your contact email.